Review of Capital Bank, N.A.

Capital Bank

Capital Bank, N.A., was founded in Maryland in 1999. They branched out to the Washington D.C. metropolitan area and offered their services nationwide. Their successful banking has been consistent for many years, leading them to one billion in assets!

The key to their success is their leading principle ”Think Big, Act Local.” That way, they manage to connect with their clients and deliver the best results! Another great thing about them is their membership with the Federal Reserve Bank system, as well as FDIC and Equal Housing Lender.

Capital Bank, N.A. offers services such as depository, treasury, and business lending!

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Capital Bank Rate

Once you consider all of the aspects banks have to offer, rating them is fairly simple. When it comes to Capital Bank, N.A., most people only have good things to say. Below, see our brief Capital Bank review.

Reputation 4,6
Quality of services provided 4,7
Speed of service 4,5
Price of services 4,6
Quality of mobile app 4,5
Quality of service support 4,6

With its wide area of business, Capital Bank, N.A., offers banking services to many! Their main focus is on small and midsize businesses, so if you own one, this is the place for you. Each business gets a dedicated banker who is there to help with any financial inquiries or issues that occur.

Capital Bank Highlights

Unlike other banks, Capital Bank offers you a simple application process with all the necessary documentation on its website. Whether you are in for a business or personal loan, HSA, or other information, you can find all the application forms under ”Downloadable forms and user guides.” Each application is different, so the requirements vary as well. 

Some of the general requirements are the following:

  • The applicant must be at least 18 years old;
  • They must have an SSN (Social Security Number);
  • Provide the full name and address. 

In more specific cases, you will be required to submit other information/documentation as well. For example, for a commercial loan, the bank needs your business information, legal documents, insurance information, etc. All the compulsory information will be listed on the particular form you need. 

As Capital Bank uses online banking as well, they made sure to protect their customers from any potential data theft. When submitting an online form, they suggest signing in to your account to use their secure email. This way, any sensitive information is safe.

Capital Bank for Your Specific Banking Need

Whether you want help facilitating your earnings, a secured card, or to take out a loan, Capital Bank, N.A. is the right place to go. This highly-rated and well-respected bank offers various services to satisfy the needs of the customer. Some look for capital to start their own business, and others require funds to renovate their house.

Some of the most common services they provide will be listed and described below.

Capital Bank for Your Specific Banking Need

SBA Financing 

SBA is short for Small Business Administration, and many entrepreneurs need financial aid to get started. SBA loans are supported by the government, but they are issued by private lenders. Such a loan can cover your capital needs and costs of the real estate you want to buy or help develop your business.

Capital Bank makes sure to find the best financial solution for you, as their devotion to small businesses is wide-known. They want you to understand that SBA loans are not only for new companies. Already established ones can benefit as well.

The bank tailors the loan according to your needs and available options. Their experience will help them find creative solutions and possibilities for you to use your SBA loan. However, these loans are also safe for the banks as they share risks with the government.

To contact Capital Bank regarding this, you can simply get in touch on their website. Enter SBA loans in the search bar and go from there. You will be asked to submit a form with your information and any questions/requests you might have.

Start a New Business  

If you have a good idea and a developed business plan but not enough funds to get started, rest assured that Capital Bank has a solution. To become a business owner and invest in your future, you might have to turn to a bank and take out a loan. The Bank, N.A. suggests taking out a regular SBA loan to get some capital. 

As every client is unique, and the situations differ depending on the circumstances, the loans and terms are different as well. You will need the capital, the location, equipment, and so on. Luckily, you can easily contact a lender by going to Capital Bank’s website and starting your application. 

The loans start at $150,000 and go to over 3 million! You will have to choose your amount, loan purpose, and some personal information. Once done, you will be connected to a lender who will create a loan specific to your needs.

Expand My Business

Business owners are ambitious people constantly looking for more. Once they see their firm doing well, they are right to want an expansion. When there is not enough money for that, Capital Bank can offer you a solution.

Much like new businesses, existing ones can take out traditional loans. These include SBA financing as a preferred solution. According to the Bank’s website, you can get either business expansion funding or a franchise loan, depending on your needs.

The application process is the same as for starting a business, and you are only a few clicks away from your loan!

Buy My Home  

In today’s economy, buying your own house seems unattainable. Most people do not have enough funds to put down payment or for a mortgage. Luckily, many banks offer home loans specifically.

Capital Bank, N.A., constantly goes above and beyond to provide every customer with the right solution. Their system is highly developed, and employees are focused on helping the client. During the application process, the bank will want to check your credit score as well as your source of income. 

The Bank’s website is designed, so you can easily get a custom quote. Another perk they offer is the online mortgage calculator. All you have to do is enter the information about your mortgage, and you will get a detailed report. 

The application process is simple and can be completed online. You also have the chance to fill out a questionnaire and get customized offers to review!

Refinance My Home

Home refinancing is a great way to get extra money while consolidating your debt into one monthly payment. This means that you can take out a new mortgage loan higher than your old one. Then, you need to pay off your previous mortgage and take the difference.

If you are, for example, looking to renovate your house, this might be the perfect option for you. Capital Bank offers this service as well, and they will be there to help with any questions. Some of their requirements are a good credit score, stable income, and collecting documentation, such as pay stubs and tax forms.

You will also need to choose between an adjustable-rate mortgage and a cash-out refinance. Make sure to inform yourself about this before you apply. They have a QuickClose digital process that helps you get a loan within less than a month. All you have to do is gather your documents and apply online!

Other Services From Capital Bank

Capital Bank has been in the banking business for over 20 years. Over time, they gathered experience and expanded their services. Even though their most common ones are listed above, they have quite a few others to provide:

Card Services

The Bank offers OpenSky® Secured Visa® Credit Card with the ability to build your credit score! In the beginning, this service can come without any fees, so it is definitely worth checking out. 

Checking Accounts

Much like with all other banks, you can open a checking account with Capital as well. You can get a Personal Interest Checking Account or Business Analysis Checking Account. They are available 24/7!

Online & Mobile Banking

One of the great perks of modern technology is that you can access your bank account and apply for a loan online! Capital Bank offers you a user-friendly website and a mobile app that is easy to navigate. Both options are highly secure, and you do not have to worry about privacy breaches!

They have separate apps for Business Online Banking, and Consumer Online Banking. The apps use 128-bit SSL system protection. Capital Bank Mobile Business has a rating of 4.6 on Google Play with excellent reviews! The rating on AppStore is 4.7!

Banking over your computer or phone makes conducting business simplified and more convenient!

Online & Mobile Banking

Pros and Cons of Capital Bank

Before getting financial aid, make sure to explore your option and do proper research. There must be an option out there for you but weigh the advantages and disadvantages first. When it comes to Capital Bank, N.A., even though it is ranked in the top five for the highest customer satisfaction score, there are still aspects you want to look into. 

Here are some of the pros and cons to help you make the decision: 

Pros:

  • Well-developed online and app banking platforms – They offer their customers mobile apps and a website to use for their finances. These are all highly secured, and your data is protected.
  • Easy to use remotely – Wherever you have internet, you can access your banking information. You can pay using your Capital card 24/7.
  • Offers a wide variety of services – Whether you are in for a loan or to open a checking account, Capital Bank has it all. They have options and solutions for all sorts of issues!
  • Over 20 years of experience in the banking business – The bank was originally established in 1999, giving them plenty of time to learn the market inside out. As times changed, the bank kept developing.

Cons:

  • Credit score is important – If you are trying to get a loan to start a business or expand your current one, your credit score will be considered.
  • Fees when using other ATMs – When using your card on an out-of-network ATM, the Bank will have some additional charges. However, they do have their own ATMs in various locations.

Capital Bank Customer Service

When your money is involved and you have a problem on your hands, you want to get assistance as soon as possible. That is why it is important for your bank of choice to have responsive customer support available. Capital Bank has many options for you, all of which can be found on their website under ”Contact us.”

For checks and other cash transactions, they suggest visiting your local branch. However, for any other questions, you can contact them at [email protected]. If you prefer phone support, here are contact numbers for some of the locations:

  • Washington DC: (202)-861-2265
  • Rockville MD: (240) 283-0416
  • Reston VA: 540-227-8088
  • Columbia MD: 443-221-6866

Their working hours are:

  • Monday –Thursday: 9 AM – 4 PM
  • Friday: 9 AM – 5PM

Methodology

This Bank has an enviable position when it comes to its rating and reviews. They are highly rated based on their many perks and extensive array of services. They stand out with their online banking and no fees on savings and checking accounts. 

Fees and charges and of great importance when it comes to evaluating a bank. Another significant aspect is the rates that a particular bank has to offer. It is also important to note that the Bank does not charge overdraft fees!

Before getting into business with banks, you need to do your research and choose the one that suits your needs best. That is why the above-mentioned criteria have to be considered. Other people’s experiences and the overall rating can be crucial to your decision.

FAQ

Can I get 2 types of loans from Capital Bank at the same time?

Unfortunately, you cannot get two types of loans at the same time with Capital Bank. Although you can generally take out two loans with different lenders, this is not recommended. This can affect your credit score and your chances of taking out a loan in the future.

How often can I use mobile banking?

There is no set limit on how often you can use online or mobile banking with Capital Bank. These options are available to you 24/7, seven days a week. You can check your balance or make a transaction whenever you want, wherever you want!

Is Capital Bank the best bank to sign up?

Being in the top five banks based on the user rating, Capital Bank is certainly one of the best options. With tons of experience and numerous satisfied customers, they can definitely be trusted. Choosing a good bank can be stressful, so do not settle for good and go for the best!

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